Terms & Conditions

These Terms and Conditions (the “Agreement”) govern the use of our website and the purchase of products from our online store. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Acceptance of Terms: By accessing and using our website, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions. If you do not agree with these terms, please do not use our website.

2. Products and Orders: a. We offer a range of surgical supplies for sale through our online store. b. Placing an order indicates your intention to purchase the selected products. Orders are subject to availability and acceptance by us. c. Prices, product descriptions, and availability are subject to change without notice.

3. Payment: a. All prices listed on the website are in Indian Rupee [INR] and are exclusive of applicable taxes and shipping fees. b. Payment for orders can be made using the payment methods specified on our website.

4. Shipping: a. We will ship products to the address provided during the checkout process. b. Shipping times and fees may vary depending on the delivery location and shipping method chosen during checkout. c. We are not responsible for any customs duties, taxes, or additional charges incurred upon delivery.

5. Returns and Refunds: a. We accept returns within two (2) days of delivery for defective or damaged products. b. To initiate a return, contact our customer service team with your order information and a description of the issue. c. Refunds will be issued once the returned products are received and inspected.

6. Privacy Policy: a. We collect, store, and process personal information as described in our Privacy Policy. b. By using our website and making a purchase, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

7. Intellectual Property: a. All content on our website, including text, images, graphics, logos, and other materials, is protected by copyright and other applicable laws. b. You may not use, reproduce, distribute, or create derivative works from our content without our explicit permission.

8. Limitation of Liability: a. We strive to provide accurate product information and a seamless shopping experience. However, we do not guarantee that our website will be error-free or uninterrupted. b. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or the products purchased.

9. Governing Law: This Agreement is governed by and construed in accordance with the laws of Vadodara. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in Vadodara.

10. Modifications: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. It is your responsibility to review these terms periodically.

By using our website and making a purchase, you acknowledge and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact our customer service team.